Heart Hotel Milano
4.5评分
一般由客人评分
30评论
你期望什么
优点
- 🌟Welcoming and modern hotel with a clean and quiet room.
- 🎉Friendly and efficient staff with excellent location near the metro stop.
- 📶Free and reliable WiFi throughout the hotel.
- 🛏️Neat and spacious rooms with elegant decor.
- 🥐Convenient access to a nearby supermarket and pastry shop.
- 🛁Cleanliness of the room and availability of towel warmer racks.
- 🏙️Optimal location with easy access to public transport and city center.
- 💁♂️Helpful and attentive staff who answer navigation questions.
- 🚪Room with cozy atmosphere despite being small.
- 🛌Comfortable and cozy room with a helpful housekeeper.
缺点
- 🛎️Unethical behavior of entering rooms without permission and refusing refunds.
- ❌Lack of privacy and security with incidents of theft and invasion of personal space.
- 🦠Hygiene issues such as bed bugs, dust, and unclean towels.
- 🔇Poor sound insulation leading to disturbances from trams and construction noise.
- ❗️Misleading amenities, missing or faulty facilities like towel warmers and curtains.
- 🚫Scamming practices of overbooking and moving guests to other lower-quality hotels.
- 💤Difficulty in getting restful sleep due to loud noises and uncomfortable bedding.
- 💸Unresponsive management to complaints and lack of compensation for inconveniences.
- 🚥Issues with room functionality, such as malfunctioning bathroom doors and shower temperature fluctuations.
- 🗑️Poor housekeeping standards, including missing toiletries and stains on towels.
这个地方有什么可以提供的
服务和便利设施干洗, 无接触办理入住/退房, 残疾人设施, 每日清洁, 洗衣服务, 电梯, 礼宾服务, 行李寄存, 食品配送
互联网接入公共区域Wi-Fi, 所有房间免费Wi-Fi！
使用的语言英语, 德语, 西班牙语, 法语, 葡萄牙语, 意大利语
你将在哪里睡觉
20 m²
Double Room
1 king bed
25 m²
Triple Room
1 king bed and 1 sofa bed
20 m²
Double for Single Use
1 king bed
20 m²
Double Room with Balcony
1 queen bed
Two Beds
Double or Twin STANDARD
Twin/Double Room
Room Assigned on Arrival
1 single bed
Twin/Double Room
