Brera Art Gallery - 1.05 km from property

Grattacielo Pirelli - 930 m from property

Piazza Gae Aulenti - 430 m from property

Heart Hotel Milano

Name: Heart Hotel Milano
Address: Piazzale Principessa Clotilde 10, Milan, Lombardia, 20124, Italy
Rating: 4.466666666666667

Milan, Itali

4.5Penilaian

PurataDinilai oleh Tetamu

30Ulasan

Apakah yang anda harapkan

Kelebihan

🌟Welcoming and modern hotel with a clean and quiet room.
🎉Friendly and efficient staff with excellent location near the metro stop.
📶Free and reliable WiFi throughout the hotel.
🛏️Neat and spacious rooms with elegant decor.
🥐Convenient access to a nearby supermarket and pastry shop.
🛁Cleanliness of the room and availability of towel warmer racks.
🏙️Optimal location with easy access to public transport and city center.
💁‍♂️Helpful and attentive staff who answer navigation questions.
🚪Room with cozy atmosphere despite being small.
🛌Comfortable and cozy room with a helpful housekeeper.

Kekurangan

🛎️Unethical behavior of entering rooms without permission and refusing refunds.
❌Lack of privacy and security with incidents of theft and invasion of personal space.
🦠Hygiene issues such as bed bugs, dust, and unclean towels.
🔇Poor sound insulation leading to disturbances from trams and construction noise.
❗️Misleading amenities, missing or faulty facilities like towel warmers and curtains.
🚫Scamming practices of overbooking and moving guests to other lower-quality hotels.
💤Difficulty in getting restful sleep due to loud noises and uncomfortable bedding.
💸Unresponsive management to complaints and lack of compensation for inconveniences.
🚥Issues with room functionality, such as malfunctioning bathroom doors and shower temperature fluctuations.
🗑️Poor housekeeping standards, including missing toiletries and stains on towels.

Apakah yang dapat diberikan oleh tempat ini

Perkhidmatan dan KemudahanCuci kering, Daftar masuk/keluar tanpa sentuhan, Kemudahan untuk tetamu kurang upaya, Lif, Pengemasan harian, Penghantaran makanan, Penjaga pintu, Penyimpanan bagasi, Perkhidmatan dobi

Akses InternetWi-Fi di kawasan awam, Wi-Fi Percuma di semua bilik!

Bahasa yang DituturkanInggeris, Jerman, Sepanyol, Perancis, Portugis, Itali