Vila Gale Serra da Estrela
8.3Rating
ExcellentRated by Guests
42Reviews
What to expect
Pros
- 🏞️Magnificent views of nature
- 🛏️Comfortable and spacious rooms
- 🍳Great breakfast options
- 🏊♂️Nice outdoor and indoor pool areas
- 🚗Ample and free parking facilities
- 🍹Delicious cocktails at affordable prices
- 🌟Friendly and attentive staff
- 🏖️Beautiful outdoor spaces for relaxation
- 👨👩👧👦Family-friendly amenities and activities
- 🌄Convenient location with stunning landscape
Cons
- ❄️Heating issues leading to cold rooms
- 💰Hidden costs for parking
- 🏊♂️Strong smell of chlorine in indoor pool area
- 👙Requirement to wear bathing caps at the pool
- 🚗Limited food options in the restaurant
- 🧽Slow replacement of food items in the restaurant
- 👶High number of children making it less suitable for couples
- 🛎️Confusing layout and design of the hotel
- 🤢Unpleasant sewage smell in certain areas
- 🙅♂️Poor customer service and additional charges for services
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Sauna, Spa, Spa/sauna
Services and conveniencesContactless check-in/out, Elevator
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Portuguese
Where you'll be sleeping
18 m²
Family Room
1 sofa bed and 1 king bed
15 m²
Standard Twin Room
2 single beds
15 m²
Twin Room with Extra Bed
1 sofa bed and 2 single beds
15 m²
Single Room
1 single bed
15 m²
Double Room
1 queen bed
32 m²
FAMILY ROOM Familiar
Standard Room
1 double bed
Classic Twin Room
2 single beds or 1 king bed or 1 super king bed
Double King Size Bed
Bed in dormitory STANDARD
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -50.00% over the period.