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The Westin Houston, Memorial City

Houston, United States

945 GESSNER ROAD

9.6Rating
ExceptionalRated by Guests
614Reviews

What to expect

Pros

  • ☕Friendly and consistent service at Starbucks
  • 🏨Clean and comfortable hotel rooms
  • 🤝Excellent customer service from staff members
  • 🍹Talented baristas providing high-quality drinks
  • 🎉Personalized service for special occasions
  • 🍳Wonderful breakfast options for elite members
  • 🚗Efficient valet service
  • 💧Complimentary cold water for guests
  • 🥂Complimentary champagne and sweet gestures for special occasions
  • 🔝High level of professionalism and hospitality from staff

Cons

  • 👃Strong odor and cleanliness issues in some rooms
  • 💸Extra charges for WiFi and late checkout
  • 🍽️Lack of a club lounge for guests
  • ❌Inhospitable and rude behavior from certain staff members
  • 🚫Rooms decorated and finished poorly
  • 🔊Issues with TV service quality
  • 🛌Microwave located on a higher floor
  • 🛋️Awkward reception areas and club lounge
  • 🚫Lack of thorough cleaning in some areas
  • 💻Issues with internet connectivity and charges

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese

The Westin Houston, Memorial City is conveniently located in the popular Westchase area. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at The Westin Houston, Memorial City. Some of the well-appointed guestrooms feature flat screen television, air conditioning, heating, desk, alarm clock. The property offers various recreational opportunities. The Westin Houston, Memorial City combines warm hospitality with a lovely ambiance to make your stay in Houston (TX) unforgettable.

Where you'll be sleeping

Skyline, 1 Bedroom Apartment, 1 King, Balcony image 1
Skyline, 1 Bedroom Apartment, 1 King, Balcony image 2
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Skyline, 1 Bedroom Apartment, 1 King, Balcony image 13
Skyline, 1 Bedroom Apartment, 1 King, Balcony image 14
Skyline, 1 Bedroom Apartment, 1 King, Balcony image 15

Skyline, 1 Bedroom Apartment, 1 King, Balcony

1 king bed

Executive, Junior Suite, 1 King image 1
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Executive, Junior Suite, 1 King image 8
Executive, Junior Suite, 1 King image 9
Executive, Junior Suite, 1 King image 10
81 m²

Executive, Junior Suite, 1 King

1 king bed

Heavenly, 1 Bedroom Apartment, 1 King, Balcony image 1
Heavenly, 1 Bedroom Apartment, 1 King, Balcony image 2
Heavenly, 1 Bedroom Apartment, 1 King, Balcony image 3
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Heavenly, 1 Bedroom Apartment, 1 King, Balcony image 12
Heavenly, 1 Bedroom Apartment, 1 King, Balcony image 13
Heavenly, 1 Bedroom Apartment, 1 King, Balcony image 14

Heavenly, 1 Bedroom Apartment, 1 King, Balcony

1 king bed

Deluxe, Larger Guest room, 1 King image 1
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Deluxe, Larger Guest room, 1 King image 4
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Deluxe, Larger Guest room, 1 King image 6
Deluxe, Larger Guest room, 1 King image 7
Deluxe, Larger Guest room, 1 King image 8
37 m²

Deluxe, Larger Guest room, 1 King

1 king bed

Pinnacle, 2 Bedroom Apartment, Balcony image 1
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Pinnacle, 2 Bedroom Apartment, Balcony

Traditional, Guest room, 1 King image 1
Traditional, Guest room, 1 King image 2
Traditional, Guest room, 1 King image 3
Traditional, Guest room, 1 King image 4
Traditional, Guest room, 1 King image 5
Traditional, Guest room, 1 King image 6
Traditional, Guest room, 1 King image 7
37 m²

Traditional, Guest room, 1 King

1 king bed

Executive, Suite, 1 King, Balcony image 1
Executive, Suite, 1 King, Balcony image 2
Executive, Suite, 1 King, Balcony image 3
Executive, Suite, 1 King, Balcony image 4
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Executive, Suite, 1 King, Balcony image 9
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Executive, Suite, 1 King, Balcony image 11

Executive, Suite, 1 King, Balcony

1 king bed

Preferred, Guest room, 1 King image 1
Preferred, Guest room, 1 King image 2
Preferred, Guest room, 1 King image 3
Preferred, Guest room, 1 King image 4
Preferred, Guest room, 1 King image 5
Preferred, Guest room, 1 King image 6
37 m²

Preferred, Guest room, 1 King

1 king bed

Preferred, Guest room, 2 Double image 1
Preferred, Guest room, 2 Double image 2
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Preferred, Guest room, 2 Double image 5
37 m²

Preferred, Guest room, 2 Double

2 double beds

Presidential, 2 Bedroom Suite, City view, Balcony image 1
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Presidential, 2 Bedroom Suite, City view, Balcony

1 king bed

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Where you'll be staying