Singapore Botanic Gardens - 1.27 km from property

MacRitchie Reservoir - 3.6 km from property

Shangri-La Singapore

Name: Shangri-La Singapore
Address: 22 Orange Grove Road, Singapore, 258350, Singapore
Rating: 8.871026156941655

Singapore, Singapore

22 Orange Grove Road, 258350

8.9Rating

ExcellentRated by Guests

1,988Reviews

What to expect

Pros

🌟Exceptional service from the staff, making guests feel valued and welcome
🍳Amazing breakfast buffet with a wide variety of delicious options
🏊Lovely pool area with attentive poolside staff, great for families and relaxation
🎉Family-friendly amenities like kids play areas and splash pools
🛏️Spacious and comfortable rooms, some with beautiful views and unique features
🍹Outstanding bar service and quality of drinks
👫Great for family trips, with special treats and activities for kids
🛎️Efficient and courteous check-in process, making guests feel valued
🏞️Beautiful gardens and well-maintained common areas throughout the hotel
🍴Delicious dining options with good food quality and variety

Cons

🚫Issues with communication and lack of explanations on certain services and amenities
🧺Inconsistencies in housekeeping services and room maintenance
💡Poor lighting and maintenance in some rooms, affecting overall comfort
💸Some guests felt that the hotel was overpriced for the experience provided
⏰Delays or confusion in check-in/out processes and handling of special requests
🛎️Issues with room charges, billing errors, and refund processes
🚶Location may not be convenient for easy access to public transportation or main tourist spots
🌐Limited organic food options and environmental concerns like excessive plastic usage
🍽️Inconsistencies in service quality in certain dining areas, leading to disappointment for some guests
🔌Issues with room facilities like phone communication, lighting, and amenities not up to standard

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Tennis court, Tours, Yoga room

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Chinese [Mandarin], French, Italian, Korean, Japanese, Malay

Shangri-La Hotel Singapore is perfectly located for both business and leisure guests in Singapore. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Shangri-La Hotel Singapore. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, carpeting, clothes rack, linens, private entrance. The property offers various recreational opportunities. No matter what your reasons are for visiting Singapore, Shangri-La Hotel Singapore will make you feel instantly at home.