Hotel New Otani Chang Fu Gong
8.8Rating
ExcellentRated by Guests
9Reviews
What to expect
Pros
- 🍳Excellent breakfast with local and international options
- 🏊Well-equipped swimming pool and gym facilities
- 🏞️Beautiful Japanese-style garden for relaxing moments
- 🍜Noodle bar at the breakfast buffet was a highlight
- 🚪Room technology like automated lighting and window shades
- 🚿Great shower experience with rainfall shower and tub
- 🌐Fast and reliable free Wi-Fi connection
- 🌟Efficient and helpful staff providing excellent service
- 💰Good cost-benefit ratio for the amenities provided
- 🍴Plentiful and delicious breakfast buffet with diverse options
Cons
- 🗺️Location not ideal for tourists, away from main attractions
- 💤Hard beds impacting sleep quality for some guests
- 🗣️Language barrier with limited staff proficiency in languages other than Chinese
- 🧻Strange ergonomics in room layout with inconvenient washroom setup
- 🕶️Staff disinterest and limited customer service skills in some areas
- 🔌Issues with the AC system not functioning properly in some rooms
- 💵Expensive breakfast not included in the room price
- 📺Limited non-Chinese TV channels available
- 🛏️Some rooms showing signs of wear and tear, needing renovation
- 🚕Challenges in finding taxis late at night due to location
What this place has to offer
Services and conveniencesElevator, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Where you'll be sleeping
Double or Twin Superior
36 m²
Deluxe Room
1 king bed
32 m²
Executive Standard Twin Room
2 single beds
68 m²
Suite - with View (2 beds)
2 single beds
68 m²
Panorama Suite
1 king bed
32 m²
Superior Twin Room
2 single beds
64 m²
Deluxe Twin Suite
2 single beds
36 m²
Themed Family Friendly Room
1 king bed
32 m²
Superior Room
64 m²
Deluxe Queen Suite
1 queen bed