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What to expect
Pros
- 🏞️Great location in the heart of Moscow with views of Kremlin and Red Square
- 🛏️Historic and antique interior design creating a unique atmosphere
- 🍳Delicious and varied breakfast options
- 🏊♂️Free access to swimming pool, jacuzzi, and spa facilities
- 👩🍳Polite and attentive staff at breakfast and restaurant
- 🛋️Cozy and warm ambiance in the hotel
- 🍬Welcome treats or compliments like chocolates or desserts
- 🤝Quick problem-solving and attentive service from staff
- 🎶Live piano music during breakfast
- 🏰Touch of historical past and old-world charm
Cons
- 🧻Poor room cleanliness and unclean carpets
- 🛎️Unresponsive and disrespectful attitude from certain staff members
- ❄️Cold swimming pool water
- 💸Expensive parking fees for guests with cars
- 📵Limited English proficiency among the staff
- 🏢Hotel showing signs of wear and tear in some areas
- 🚪Issues with room access cards and blocked entry to rooms
- 🚽Basic and outdated bathroom amenities
- 🍽️Breakfast service delays and inadequacies during peak times
- 👎Lack of responsiveness to guest requests or complaints
What this place has to offer
The 5-star National Hotel offers comfort and convenience whether you're on business or holiday in Moscow. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at National Hotel. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, linens, slippers, sofa, towels. The property offers various recreational opportunities. National Hotel is an excellent choice from which to explore Moscow or to simply relax and rejuvenate.
Where you'll be sleeping

















Studio Kremlin View
1 king bed and 1 double bed

















Kremlin Suite, 1 Bedroom Suite, 1 King, Kremlin view
1 king bed













1 Bedroom Presidential Suite, 1 King, Kremlin view
1 king bed












Kremlin Suite
1 super king bed or 1 king bed











Junior Suite, 1 Bedroom Junior Suite
1 king bed









Studio Room, 1 King
1 king bed







Classic Twin Room
1 king bed





Studio Twin
2 single beds




Classic Double, Guest room, 1 King
1 king bed




Classic Single Room
1 single bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 48.56% over the period.
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