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Hotel Nacional

Rio de Janeiro, Brazil

769 Avenida Niemeyer, unidade 2906, 22450-221

9.3Rating
ExceptionalRated by Guests
698Reviews

What to expect

Pros

  • 🏖️Located close to a beautiful beach with crystal clear waters
  • 🍴Great food options with delicious buffet and breakfast
  • 👨‍👩‍👧‍👦Amazing kids club and activities for children, keeping them entertained
  • 🛏️Comfortable and well-maintained rooms with beautiful views
  • 🍹Attentive and friendly staff providing excellent service
  • 🏊‍♂️Nice pool area with great bar support
  • 🥂Special touches for celebrations like wedding anniversaries
  • 👍Dedicated staff members like Marco, Wanderson, Gabriel, and Rafael for exceptional service
  • 🤹‍♂️Engaging entertainment for both kids and adults
  • 🎉Well-organized events and programs for guests

Cons

  • 🧼Inconsistent room cleaning quality, some areas lack proper maintenance
  • 💰Additional charges for drinks might not be transparently communicated
  • 🔌Issues with room amenities like incompatible sockets and limited bathrobe availability
  • 🎵Noise disturbances, especially from poolside music
  • 📞Difficulties in contacting the hotel via phone due to non-functional numbers
  • 💼Aggressive sales tactics for selling hotel quotas may impact guest experience negatively
  • 👎Unprepared or insensitive staff members like Caio Márcio and Daniel Rodrigues
  • 🛎️Long wait times for services like event support and parking assistance
  • 🧸Limited availability or restrictions on certain amenities like bathrobes for guests
  • 🎭Negative experiences due to overly commercialized activities or programs

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Game room, Golf course [on-site], Hammam, Hiking, Hot tub, Massage, On-site entertainment, Pool with view, Private beach, Pub crawl, Sauna, Spa, Spa/sauna, Steamroom, Tours, Water park, Wind surfing
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Grocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese, Italian

Where you'll be sleeping

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35 m²

Suite with Mountain View

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108 m²

Junior Suite with Sea View

1 king bed & 1 sofa bed and 1 king bed

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35 m²

Quadruple Room

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71 m²

King Suite with Sea View

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72 m²

Junior Suite

1 sofa bed and 1 king bed

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35 m²

Double or Twin Room

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35 m²

Apartment

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47 m²

Family Room with Bath

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35 m²

Deluxe Room

1 king bed & 2 single beds or 1 king bed

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36 m²

Standard Suite

1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying