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Hotel De'La Ferns

Name: Hotel De'La Ferns
Address: Batu 39, Jalan Besar, Cameron Highlands, Pahang, 39000, Malaysia
Rating: 8.305620723362667

Cameron Highlands, Malaysia

Batu 39, Jalan Besar, 39000

8.3Rating

ExcellentRated by Guests

2,046Reviews

What to expect

Pros

🌄Breathtaking scenic views surrounding the hotel
👴Helpful and polite staff, offered a wheelchair for elderly guest
🍲Delicious steamboat dinner available at the hotel
🍹Friendly staff and kind management
🚗Convenient location near main attraction sites
🛏️Neat and comfortable rooms with good facilities
🌹Nice surprise package for honeymooners
🥪Great value for money in terms of food quality
🛁Comfortable beds and relaxing bath experience
🏨Strategically located hotel with heritage look

Cons

🚰Issues with water leaks in the bathroom
🛋️Thin pillows and smelly bath towels
❄️Inconsistent hot water supply for showers
🧼Cleanliness can be improved, especially moldy smells
🚗Noisy location due to proximity to the road
💸Charging different costs than booked, leading to misunderstandings
🍽️Breakfast spread could be better and more varied
🔆Dim lighting in rooms, affecting overall ambiance
🛎️Only one elevator available, causing potential inconvenience
🌡️Room temperature issues, with wet floors due to windows not closed

What this place has to offer

Things to do and ways to relaxGolf course [on-site], Hiking, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Kitchen, Restaurant [halal], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Malay

Ideally located in the prime touristic area of Tanah Rata, Hotel De'La Ferns promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, wake-up service, desk. Access to the hotel's golf course (on site), garden will further enhance your satisfying stay. For reliable service and professional staff, Hotel De'La Ferns caters to your needs.