Hermitage by Grand Resorts
9.1Rating
ExceptionalRated by Guests
176Reviews
What to expect
Pros
- 😍Excellent hospitality and service by the staff
- 🌄Beautiful views of mountains and river from the hotel
- 🍽️Delicious and varied food options for breakfast and dinner
- 🚿Well-maintained and clean rooms with modern amenities
- 👍Friendly and helpful staff providing prompt service
- 🔥Centrally heated rooms for comfort in cold weather
- 💐Lovely ambience and decor throughout the property
- 🌿Peaceful location with access to nature and scenic surroundings
- 🍲Great food quality and variety, catering to different tastes
- 🛏️Spacious and comfortable rooms suitable for families and couples
Cons
- 💸Some guests found the hotel overpriced for the services offered
- 🔔Issues with room service interruptions, like frequent plate collection
- ❄️Heating system not always reliable, causing discomfort during cold nights
- 🍽️Limited local cuisine options, with a focus on more familiar dishes
- 🚪Room design and amenities may vary, leading to inconsistent experiences
- 👎Some guests experienced delays or lack of attention from staff in certain situations
- 🛁Inadequate bathroom facilities or maintenance reported by a few guests
- ⚡Slow internet speed and connectivity issues for guests requiring online access
- 🎶Some complaints about intrusive or unwanted changes to guest preferences
- 🍴Limited availability or variety of local cuisine, disappointing some guests
What this place has to offer
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Laundry service
Dining, drinking, and snackingBreakfast [free]
Internet accessFree Wi-Fi in all rooms!
Where you'll be sleeping
17 m²
Double Room
17 m²
Deluxe Room
19 m²
Premium Suite room
What other guests say about this hotel
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