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9.4Rating
ExceptionalRated by Guests
203Reviews
What to expect
Pros
- 🎄Beautifully decorated, especially during Christmas time
- 🏨Outstanding customer service and attention to guests
- 🍴Excellent dining options with top-notch quality and variety
- 👩👩👧👦Warm and welcoming ambiance suitable for families and couples
- 🛏️Spacious and comfortable rooms with cozy atmosphere
- 🌟Luxurious amenities and facilities that exceed expectations
- 🐾Pet-friendly environment with special care for four-legged guests
- 🎹Live piano sessions in the lobby lounge for added charm and elegance
- 🎉Personalized service with dedicated personal assistants for an exceptional experience
- 🍹Creative cocktail options and complimentary beverages in designated guest areas
Cons
- 🕯️Rooms may lack a view or have subpar overlooking scenes
- 💰High prices and overpriced services compared to alternatives
- 🚿Occasional issues with room maintenance and amenities functionality
- 🔍Lack of clear instructions for amenities like gym equipment
- 🛏️Inconsistencies in bed height and room accessibility for guests of different statures
- 🔒Limited privacy or disturbances due to lobby lounge access for all guests
- 🍳Additional charges for certain services like customized breakfast items
- 🚫Comparative dissatisfaction with other hotels due to exceptional experiences at this location
- 🔑Issues with key card functionality leading to inconvenience during stay
- 🎶Noise disturbances from external sources affecting room tranquility
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hammam, Hiking, Massage, On-site entertainment, Pub crawl, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Arabic, Polish, Russian
Where you'll be sleeping










96 m²
Executive Suite
1 king bed or 2 single beds or 1 double bed or 1 super king bed or 1 king bed and 2 single beds & 2 single beds






120 m²
Grand Suite
1 king bed or 1 super king bed






48 m²
Deluxe Double or Twin Room
1 single bed and 1 king bed






72 m²
Duchy Suite
1 king bed





41 m²
Superior Double or Twin Room
1 single bed and 1 king bed


76 m²
Suite
1 king bed or 2 single beds or 1 king bed and 2 single beds

52 m²
Grand Deluxe Room
1 king bed or 1 super king bed & 1 king bed




Room #7155833

120 m²
Premier Suite



Standard
1 double bed
What other guests say about this hotel
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